CRED APP Trying to become e- commerce platform?

pushpendra prakash sagar
3 min readJul 13, 2023

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There is no doubt that CRED has one of the best visual design aesthetics

Hi CRED UX and UI Team,

This post is collection of the User Experience Design suggestion I had given you over period 9-10 days.

SUGGESTION 01

Your CRED Today’s Deals (or we can say deal of the day) in the shop section which runs in a fast loop like a watch 🕒🕞🕟🕔 hands and ask user to slash price by using 100 CRED coins. 
The Experience is broken...

Actual screen capture from the section

You only show 1 photo of the product... which is not enough for user to make a decision to slash price... unless user is able to get other views of the product.

Please, fix this.

Flashy animated interactions are good for styling... it doesn’t guarantee any convenience for the user.

Do you guys test you features?

or

just push the button to publish... yo man looks cool type mentality.
PFA a possible fix using your screenshots.

When user is able to see all around view then user can make her/his mind confidently.

When user is able to see all around view of the product then user can make up her/his mind with well informed choice and not regret wasting coins slashing price of a product which is not really worth it. Attracting user with just one pretty view of the product is not a good UX but cheating.

So please, don’t put your reputation at stake just to make your partner sellers happy.
Hope this helps.👍🏻

SUGGESTION 02

Hello CRED Support Team,
Please, pass on this feedback and User Experience suggestion to your Design Team.
I see, there is a shift in the priority of CRED app.

It started as credit card payment app but it seems the focus has sifted to e-commerce.
If you really want excel in in e- commerce... please, don’t ignore basic and super essential features of an e -commerce platform…SEARCH
Where is the search option in your CRED shop? 🤔
There was one product once I saw it... but now when I made up my mind to buy it I can not locate it. 😞
As you are growing... your portfolio of products is increasing.
How can you don’t have a search product feature????

Please, see a rough mockup of search option integrated in your shop section screen in an animated GIF.

⬇️

I created a GIF to emphasise the added mockup elements

Your actual screen capture from CRED Shop section.👇🏼

Actual screen shot as it is

Rough mockup elements of Search Option added to the same screen.

In this still image you can see the idea

I am sure your UX-UI Design team will do 100X better implementation.
Thank you,
I hope this will help.

DISCLAIMER:

All the images/screen shots, videos and links shown here belong to respected owners and shared here for appreciation purpose.

Tags:

#userexperience #suggestions #cred #cred_shop_section #todays #deals #product_views #need #multi_product_views #for #user #decisions #to_slash_price #blind #coins #spends #shop #search #where_is_product_search #no_product_search #most #basic #feature #a_must_requirement #given #suggestions #over #email #twitter #direct #messages #please #implement #hope #these #points #will #help #to_improve #make_it_a_priority #all_the_best

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pushpendra prakash sagar
pushpendra prakash sagar

Written by pushpendra prakash sagar

UX designer with a down to earth approach. crafting meaningful solutions for digital devices.

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